Frequently Asked Questions

Upliance Air Fryers

Introduction

What is the Upliance Air fryer?

A smart air fryer with Texture Control that adjusts heat during cooking so you can choose the finish you want (Juicy, Tender, Crispy, or Crunchy). 

How is the Upliance Air fryer different from other airfryers?

Most air fryers cook at one fixed heat from start to finish. Upliance uses Texture Control to adjust heat in stages while food cooks, so you can get the texture you choose.  

What models are available? What’s the difference between 5L and 6L?

Again, this depends on the course. Many online courses include assessments and assignments to help reinforce the learning and gauge your understanding of the material. These can be in the form of quizzes, projects, or practical exercises. Course descriptions often mention the presence of assessments, and some courses provide certificates upon successful completion of the assignments.

ACCESS THE PRODUCT MANUAL HERE:

Most online courses provide avenues for interaction with instructors and fellow students. This can be in the form of discussion forums, live Q&A sessions, or dedicated community platforms. The level of interaction varies across courses, so it's worth checking if the course offers opportunities to connect with instructors or fellow learners if that's something you value.
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Texture Control

What is Texture Control?

A smart cooking system that adjusts time and temperature in phases to achieve the texture you select, instead of cooking at one fixed heat throughout.

What textures can I choose?

  • Juicy: Soft and moist finish
  • Tender: Light colour, gently set outside
  • Crispy: Crisp outside, soft inside
  • Crunchy: Firm, bold crunch

Is Texture Control the same as presets?

No. Presets typically follow one fixed time and temperature pattern. Texture Control changes heat during cooking based on the texture and recipe you choose.

Do I choose a “food preset” or the result I want?

With Texture Control, you choose the result (texture). The airfryer manages the cooking stages to get there.  

Does Texture Control change the temperature?

Yes. When Texture Control is enabled, the device automatically adjusts time and temperature in different phases. Manual temperature adjustments are disabled in this mode.

Can I use Texture Control for any recipe?

Texture Control can be applied for select air fryer recipes available on the mobile app. Select your texture before sending instructions to the airfryer.

Is Texture Control “built in-house”?

Yes. The Texture Control system (including the calculations behind time and heat adjustments) is designed in-house, and recipes are tested in-house for the selected texture outcome. 

Using the Air fryer

How do I use Texture Control?

A smart cooking system that adjusts time and temperature in phases to achieve the texture you select, instead of cooking at one fixed heat throughout.

Do I need to keep checking food while it cooks?

  • Juicy: Soft and moist finish
  • Tender: Light colour, gently set outside
  • Crispy: Crisp outside, soft inside
  • Crunchy: Firm, bold crunch

What does the AMOLED screen show?

  • Cooking progress
  • Selected texture
  • Time remaining
  • Flip notification
  • Cooking done

Can I control the airfryer using my phone?

Yes. You can control and monitor via internet. The app supports starting/monitoring cooking and guided cooking in one app.

How do I connect the airfryer to Wi-Fi?

  • Open the app and scan the QR code on the airfryer
  • Select your home Wi-Fi network
  • Enter password and confirm

What Wi-Fi networks are supported?

Only 2.4 GHz networks are supported. 5 GHz networks are not supported. Most modern routers support both 2.4 GHz and 5 GHz bands.

Can I connect using a mobile hotspot?

  • Android hotspots generally appear normally in the app network list.
  • For iPhone hotspot, users may need to manually enter Wi-Fi name and password in the app and submit.  

What happens during onboarding in the app?

After Wi-Fi connection, onboarding includes:
  • Optional “Control from Phone” step
  • Device firmware update prompt
  • Option to skip to homepage after that 

How do I update my device later?

On the App, go to the following path: Profile → About Device → Update (if available).
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Device Care

How do I use the airfryer for the first time?

Run a simple cleaning cycle:
  • Fill a heat-safe glass bowl with ~150ml water. 
  • Place 2 lemon slices in the water bowl 
  • Keep the bowl inside the basket
  • Run at 80°C for 20 minutes

How do I remove smell from the airfryer?

Steps include cleaning removable parts, then running a lemon cycle:
  • Put 1 cup water + lemon slices in a heat-safe bowl in the basket
  • Run at 180°C for 8–10 minutes

What parts can I wash, and what should I avoid washing?

  • Basket and tray: wash with warm soapy water using a soft sponge, then dry completely
  • Do not wash the main unit with the heating element

Is the airfryer safe to use daily?

  • Safety Thermal Fuse
  • Non-slip feet
  • Non-toxic tray coating
  • BIS Certified (IS 302 Part 1)
  • Software Safety layers

What happens if there is a power cut?

Cooking pauses. Once power returns, You can resume cooking.

Warranty

What is the warranty and where is it valid?

  • 2-year manufacturer’s warranty
  • Covers manufacturing defects
  • Valid in India

What is covered under warranty?

  • Heating system
  • Electronics
  • Major hardware components

What is not covered under warranty?

  • Physical damage
  • Misuse
  • Cosmetic wear and tear

Is 7 Day Easy Return available for the Air Fryers?

No, the 7 Day Easy Returns offer is valid for Upliance Smart cooking companions only.