Enter your order ID and the phone number you used while placing the order, then tap "Track order". Your order ID is shared in the confirmation email and whatsapp from upliance — it starts with "UP" (e.g. UP5931).

You'll see your current shipment status, expected delivery date, the courier partner and AWB number, and a step-by-step timeline of your order — from confirmation to delivery.

Delivery timelines depend on your pincode. Customers in Bengaluru and Mumbai typically receive their orders within 1–2 days via our hyperlocal partners. For all other locations, delivery time varies by pincode — your expected delivery date will be shown once your order is dispatched. Timelines may extend during festivals, monsoon disruptions, or public holidays.

Check your spam or promotions folder — your order ID is in the confirmation email. You need both your order ID and registered phone number to track. If you still can't find your order ID, raise a support ticket and our team will look it up for you.

Address changes are possible only before your order is dispatched. Raise a support ticket immediately with your order ID and the correct address and our team will try to update it.