One touch assistance
Reach out to the upliance team between 9:00 am and 10:30 pm by pressing the “call me" button on the upliance device. Our team will assist you at the earliest.
For other cities service requests can be registered with the company, and shipping to nearest city from the list above will be required from the buyer’s end. You can connect on +91-8904962940 for more details. T&C apply
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FAQs
1. What does the warranty period cover?
The upliance has a 1-year manufacturer's warranty that covers any manufacturing defects. You will receive 7 years of critical software updates and 3 years of new recipes & AI feature updates.
2. Can we take the upliance abroad?
We are only available in India and cannot offer service or warranty for upliances taken out of the country. In the event of any major issue occurring abroad, customer must ship the product to a serviceable location in India for further assistance.
3. Where do I service my upliance?
We offer doorstep service in the following 10 cities - Bengaluru, Mumbai (Thane, Navi Mumbai), Pune (Pimpri Chinchwad), Delhi NCR, Hyderabad, Surat, Chennai, Kolkata. Kochi & Mysore.
We will continue to add more service centres this year. If your location is missing from the list, you will need to bring your upliance to one of our service centres.
If your location is missing from the list, you will need to bring your upliance to one of our service centres.