Frequently Asked Questions

Product FAQs

What is Upliance 2.O?

  • Smart all-in-one cooking appliance.
  • Well-tested, engineered bullet-proof recipes, cooked conveniently
  • Chops, sautés, stirs, steams, kneads, blends, weighs, cooks.
  • Touchscreen + app guided cooking
  • Built for Indian kitchens + global cuisines

How does the Upliance 2.O work?

  •  Smart Jar + Omni Blade → chopping, grinding, stirring.
  • Sensors → temperature, weighing, motor control.
  • Calorie-aware weighing scale→ tracks calories, carbs, protein, fats.
  • Algorithms → auto-adjust time, heat, blade speed.

How is Upliance 2.O different from Upliance 1.O?

  • 40% faster heating.
  • 160°C high-heat capability (for tadkas, shallow-frying, browning).
  • Toughened, see-through glass lid with Virtual Flame indicator.
  • Smarter heater and motor control for chopping & stirring.
  • Recipes with low-oil, high-protein, Jain, kid-friendly variants.

Do I need to chop vegetables?

  • No → just peel & roughly cut.
  • Device chops, minces, grinds automatically.

Do I need to stand by while it cooks?

  • No → it stirs, heats, and notifies when needed.

What happens if there’s a power cut?

  • Cooking resumes from the exact step after power returns.

Is it safe?

  • Toughened, see-through glass lid → strength + visibility.
  • Food-grade, BPA-free materials.
  • Safety lock → blades won’t spin without lid.
  • Auto shut-off → prevents overheating.
  • Child-safe (no exposed flame/coil).

Main hardware features

  • 2 L stainless steel Smart Jar.
  • 160°C heating for frying & tadka.
  • Glass lid + Virtual Flame indicator.
  • Built-in calorie-aware weighing scale.
  • Smart motor for chopping/stirring.

What accessories are included?

  • Smart Jar (2 L).
  • Glass lid.
  • Blade cover.
  • Silicone spatula.
  • Measuring spoons (2).
  • Butterfly whisk.
  • Steamer basket.
  • Glass plate (for weighing).

How easy is it to clean?

  • One-jar cooking → fewer vessels.
  • Detachable jar, lid, blade.
  • Built-in Rinse Mode.

Is the device dishwasher safe?

  • The jar is not dishwasher safe.
  • All other removable components are.

How does the Virtual Flame work?

  • The light ring around the jar shows real-time heat levels – just like a gas flame, so you always know when your food is simmering or boiling.

Does it need Wi-Fi & power?

  • Power required always.
  • Wi-Fi for updates/new recipes.
  • If WiFi goes away after cooking starts, you would be able to finish cooking.

Can I control it remotely?

  • Yes → notifications, pause, stop via mobile app sync.

How many people can it cook for?

  • Serves up to 4 adults comfortably.

How much does Upliance 2.O cost?

  • Upliance 2.O is priced at ₹39,999.

Is there a subscription fee?

  • Critical software updates: Free for 7 years.
  • Recipes & AI updates: Free till Jan 2028.
  • Post-2028 → ₹149/month.

How much time will I save?

  • Everyday active cooking time reduced by 50–70%.
  • Sabzi, rice, regular dishes in 20–30 mins (hands-free).
  • No separate chopping, stirring, or standing near gas.

How much effort do I save?

  • One-jar cooking → 2–3 fewer vessels to wash daily.
  • No need for mixer, kadai, blender, grinder → all-in-one.
  • Automated chopping & stirring → less manual work.

How does it save money?

  • Lower oil usage: up to 30–40% less oil per meal.
  • Health savings: fewer outside meals, fewer hospital visits long-term.
  • Replaces 4–5 appliances (mixer, steamer, cooker, food processor).

How is it cheaper than eating out?

  • Restaurant meal for 4: ₹600–₹1,200.
  • Same meal at home with Upliance: ₹150–₹250 (cost of ingredients).
  • Payback in 6–8 months if you replace 3–4 restaurant meals per week.

Why is it better value than other appliances?

  • Others = single use (mixer, cooker, OTG).
  • Upliance = multi-function (12+ appliances in one, hundreds of recipes).
  • Continuous updates add new recipes, unlike static appliances.

Why the tagline “Real Food. Zero Fuss.”?

  • Because Upliance 2.O delivers exactly that – homemade, healthy food with no chopping, no stirring, no standing over the stove.

Recipe FAQs

How many recipes are included?

  • 750+ recipes preloaded.

  • New recipes added weekly

What types of recipes can I cook?

Everything from everyday ghar-ka-khana like dal, sabzi, rasam, biryani (Real Food) to global favourites like Thai curry, pasta, risotto, hummus. With over 700 guided recipes and AI-powered recipe generation, you’ll never run out of ideas.

Everyday Indian Meals

  • North Indian: dal makhani, kadai paneer, rajma chawal, butter chicken.

  • South Indian: rasam, sambar from different regions, dosa batter, tamarind rice, Onam Sadhya spread, .

  • Maharashtrian: pav bhaji, misal, poha.

  • Bengali: kosha, chingri malai curry.

International Cuisine

  • Italian: pasta, risotto, pizza sauce.

  • Asian: Thai curry, fried rice, stir fries.

  • Mediterranean: hummus, dips, shakshuka.

  • Continental: soups, sauces.

Quick Meals (Time-Savers)

  • 15-min: salads, stir-fries, smoothies.

  • 20-min: pulao, curries, pasta.

  • 30-min: biryani, festive dishes.

Healthy & Special Diets

  • Low oil.

  • High protein.

  • High fiber.

  • Jain-friendly.

  • Kid-friendly.

  • Vegan/vegetarian.

Desserts & Festive Foods

  • Kheer, halwa, payasam.

  • Cake batter, puddings.

  • Snacks → dhokla, chaat, bhelpuri.

Can I create or customize recipes?

  • Yes → AI-powered youtube-to-upliance recipe generation.

  • Import from websites/blogs.

  • Modify existing recipes (e.g., make biryani Jain-friendly).

  • Auto-scale servings (1–4).

How is it healthier?

Every recipe includes health variants – low oil, high protein, high fiber. The in-built weighing scale tracks macros (calories, carbs, proteins, fats) so you know exactly what’s on your plate.

Shipping and Delivery FAQ's

Where do you deliver?

  • Pan-India delivery.

Do you ship internationally?

  • Not yet.
  • Warranty & service valid only in India.

Service and Warranty FAQ's

What warranty is included?

Every Upliance 2.O comes with a 1-year manufacturer’s warranty at no extra cost.

The warranty covers:
  • Hardware protection: Motor, heating system, electronics, and other major components.
  • Critical software updates: Free for 7 years from the purchase date.
  • Recipes & AI updates: Free until January 2028. All recipes released before that date remain permanently available.
  • Repairs & replacements: Faulty parts will be repaired or replaced.
  • Free device replacement: If a major defect cannot be repaired.

What’s not covered under warranty?

  • Accidental or liquid damage, misuse, or unauthorized repairs.
  • Normal wear and tear (scratches, dents, cosmetic fading).
  • Jars, blades, consumables, and accessories.

How do I get service?

  • Raise request via Call Me button, or email, or support site.
  • Doorstep pickup & drop in major cities:
    • Bengaluru, Mumbai, Pune, Delhi NCR, Hyderabad, Chennai, Kolkata, Ahmedabad, Surat, Mysore.
  • Other cities → reach out to our support team for options.

How long does service take?

  • Minor repairs → 5–7 working days.
  • Major replacements → 7–14 working days.

What if there’s a major defect?

If the issue cannot be repaired, we’ll provide a free replacement device under warranty.

Can I use it abroad?

  • Yes, with appropriate step-up or step-down transformers.
  • No warranty or service outside India.

What about future updates after January 2028?

  • New recipes, AI features, and software updates will be available via a subscription plan at ₹149/month.
  • The warranty does not include access to these new updates.

What is the extended warranty?

You can purchase the Extended Warranty within 12 months of your original purchase. The extended warranty for Upliance 2.O can be purchased for ₹3,999.
  • It adds 1 extra year of coverage on top of your standard warranty.
  • Extended Warranty covers the same hardware protection, repairs, and replacements as the standard warranty.
  • Software updates, recipes, and AI features follow the same timelines as listed under the standard warranty (free updates until January 2028, then subscription-based).
  • Warranty and service under the Extended Warranty remain valid only in India.

The Upliance Lineup

1

Upliance 1.O

First Smart Cooking Partner
2

Upliance 2.O

Smart Cooking Companion
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