upstore credits are our unique reward currency. Earn credits through referrals and use them to shop upliance accessories and other exciting products at upstore.
FAQs
1. What is upstore credits?
2. Where can I see my upstore credits?
You can view your upstore credits balance by clicking on the “Account” icon on bottom right of your mobile app. Click on view "upstore credits” section to check your balance.
3. How can I use my upstore credits?
You can use your upstore credits to purchase upliance accessories and other exciting products at upstore.
4. Is there a membership fee for the upliance.ai Insider Program?
No, there’s no fee for the upliance.ai Insider Program. You’re automatically enrolled once a referral link shared by you is used to purchase the device, and the account on the device has been active for more than 8 days.
5. What is the validity of my upstore credits?
Your upstore credits are valid for a year from the date they were credited.
6. If somebody buys an upliance through my link and returns it, do I still get upstore credits?
No, you will not receive upstore credits if the upliance is returned.
7. How many upstore credits can I earn in a year?
You can earn upto a maximum 9999 upstore credits in a year.
Shipping & Returns
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Sales tax is only applicable to merchandise shipped to an Australia, California, Colorado, Connecticut, Georgia, Illinois, Indiana, Iowa,
Louisiana, Maryland, Michigan, Minnesota, Nevada, New Jersey, New York, North Carolina, Washington.
Follow the steps below for a seamless returns process:
- For each item, please indicate a reason for return using one of the Return Codes listed on the order form included in your package.
- Attach your UPS return label to the outside of the package. There is no cost to use this label.
- Drop off your package at the nearest UPS location. Please make note of your tracking number so that you are able to track it on its way back to us.
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Sales tax is only applicable to merchandise shipped to an Australia, California, Colorado, Connecticut, Georgia, Illinois, Indiana, Iowa,
Louisiana, Maryland, Michigan, Minnesota, Nevada, New Jersey, New York, North Carolina, Washington.
Follow the steps below for a seamless returns process:
- For each item, please indicate a reason for return using one of the Return Codes listed on the order form included in your package.
- Attach your UPS return label to the outside of the package. There is no cost to use this label.
- Drop off your package at the nearest UPS location. Please make note of your tracking number so that you are able to track it on its way back to us.