Warranty and Extended Warranty

Every Upliance is built to last and comes with a comprehensive 1-year manufacturer’s warranty, included at no extra cost. 
You can choose to extend your coverage by 1 year by purchasing the Extended Warranty add-on for extra peace of mind.

Warranty Coverage

  • Hardware protection: Defects in materials and build quality for all major components, including the motor, heating system, and electronics.
  • Critical software updates: Free for 7 years from the date of purchase.
  • Repairs and replacements: Faulty parts will be repaired or replaced with new or refurbished components of equal quality.
  • Free replacement: If a major defect cannot be repaired, your device will be replaced at no cost.
Service availability:
  • Doorstep pick-up & drop-off service in Bengaluru, Mumbai (including Thane and Navi Mumbai), Pune (including Pimpri-Chinchwad), Delhi NCR, Hyderabad, Chennai, Kolkata, Ahmedabad, Surat, and Mysore.
  • Customers residing in other than the aforementioned cities can courier their device to an authorized service center. Our support team will guide you through the process.
  • Geographic validity: Warranty and service are valid only in India.

What's Not Covered

  • Accidental damage, liquid damage, misuse, or unauthorized repairs.
  • Normal wear and tear (e.g., scratches, dents, or fading).
  • Jars, blades, detachable accessories, packaging, or consumables.
  • Software, firmware, or connectivity issues not caused by a hardware defect.

Duration

Standard warranty coverage lasts 12 months from the date of purchase of your upliance device.

Extended Warranty (Add-On)
  • Adds 1 additional year of coverage, starting immediately after your standard 1-year warranty ends.
  • Must be purchased within 12 months of the purchase date of the device.
  • Includes the same terms as the standard warranty: hardware protection, critical software updates, recipes & AI updates, repairs/replacements, service availability, and exclusions.

Upliance 2.O

You can purchase the Extended Warranty for Upliance 2.O for ₹3,999.

Future Updates:
  • Critical software updates remain free for 7 years from purchase.
  • Recipes and AI updates are free until January 2028.
  • After January 2028, new recipes, AI features, and updates will be available via a subscription plan of ₹149/month.
  • Recipes and updates released prior to January 2028 will remain available permanently.

Upliance 1.O

You can purchase the Extended Warranty for Upliance 1.O for ₹2,799.

Future Updates:
  • Critical software updates remain free for 7 years from purchase.
  • Recipes and AI updates are free until January 2027.
  • After January 2027, new recipes, AI features, and updates will be available via a subscription plan of ₹149/month.
  • Recipes and updates released prior to January 2027 will remain available permanently.

Browse Extended Warranty