What is the 7 Day Taste Challenge?
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What People who took the Challenge are saying
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FAQs
How does the 7 Day Taste Challenge work?
1. Book a free online demo.
2. Buy the upliance from our website.
3. Cook for 7 days. Choose from 500+ recipes.
Not happy with the taste? Return the product within 7 days and we will give you a full refund.
When does the seven-day period start?
The 7 day periods starts on the day the product is delivered to your address.
In what condition must the product be for a return?
Pack the product with all the accessories in original packaging that it was delivered in.
How do I request a return?
Email hi@upliance.ai with ‘Return upliance’ as subject line. Mention the serial number on the packaging box and the phone number used to log in.
Do I pay for return shipping?
No, pickup and shipping costs are covered by us.
How long does it take to process the refund?
From the day the return request is received, it takes about 2 weeks for the refund to be credited.
Once we receive the return request, the pickup and reaching our warehouse takes 7-10 days. After inspection, we initiate the refund, which takes 2-7 days to reflect in your account, depending on your bank.
How do I contact support while trying out the upliance?
Our support team is available 9 AM–9 PM IST, seven days a week. Just tap on the call button on the device screen and you will be connected directly to our support team.
What is the warranty on the upliance?
Our 1 year warranty covers all the hardware components.
We also have 7 years of critical software updates.
I bought upliance from Amazon. Does the return policy apply?
No, the 7 day return policy is valid only on upliance bought on our website.